IT Manager of Tomorrow


? the ServiceNow Platform development in your organization?

? investment appraisal and calculation of return on investment?

? building adoption momentum and capturing early ROI?

? correctly following the implementation ROADMAP?

How to capture ROI from your ServiceNow?

Have you implemented ServiceNow and only use it for queries and requests? That’s like having a smartphone only for receiving calls.

The ServiceNow platform is more than 150 products that can be used in various departments in the company. How to manage this potential and use it to the fullest? This is what we want to show you in this webinar.

You will learn how to:

  • identify and prioritize short- and long-term ROI goals and align them with the overall implementation,
  • build effective governance, training, and organizational change management,
  • set milestones at each stage and measure them (SMART analysis),
  • plan and manage organizational change effectively.

Our Experts

Adam Bernaś

Chief Product Officer, CMA

Adam is a Certified Master Architect and has more than 15 years of professional experience in the IT industry. For the last 10+ years focused exclusively on ServiceNow.

Sylwester Jassa

Presales Manager & Solution Consultant

People and process-oriented ServiceNow Solutions Consultant with tons of implementation experiences and consultancy activities including multiple platform products – ITSM, ITBM, CSM and others.