PDF generator

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PDF Generator App
- ServiceNow Store Certified


PDF Generator is a ServiceNow based application for PDF creation, certified and available on the ServiceNow Store. Now, you need no coding skills to prepare PDFs.

Create your PDFs with the use of MS Word templates, where you can include both static and dynamic content (data stored in the ServiceNow objects) in all the formats that MS Word hosts:

  • Text, headers, footers (in all the writing systems, from Greek, through Cyrillic, to logograms),
  • Company logo, images,
  • Background style,
  • Tables, charts (embedded from MS Excel) & more.

Areas of application


PDF Generator 1.0 (the current version) allows your business to reach a set of goals, as follows.

Without PDF generator

With PDF generator

Digitalization of approval processes


Without PDF generator

You write a paper approval document to print it, sign it, scan it, and upload it to your ServiceNow instance – all is done manually.

With PDF generator

Your approval process is fully automated, after you click the button “approve” PDF Generator generates a PDF file with incorporated approval signature. No manual signing, scanning, uploading. All these happen automatically, based on your role, the app selects the template needed. As a result you get a signed PDF file parallel with approval record.

Digitalization of onboarding & offboarding processes


Without PDF generator

You use an MS Word template every time you need to generate a PDF file for your users, e.g. resume, skill summary, reference letter, etc. The process repeats, requiring manual preparation of a separate document for each document type, for each person.

With PDF generator

You populate the table with the user data required. Based on the data provided in the table, our PDF Generator converts it to a document you need. Thus all your HR documents are signed and converted to separate PDFs, in bulk, with just one click.

Digitalization of business asset orders


Without PDF generator

You design a business card in HTML or with the use of any other tool, then collect feedback from each stakeholder and final approval from the approver. Then you place an order at the printing house, manually, most often via email.

Each new business card order requires a request with personal data. The data requires (most often) manual population for each user, delivered either by your resources or by a printing house. The very preparation of each business card set generates extra man-costs.

With PDF generator

You design a business card in a template, which is automatically sent to all the stakeholders for feedback and final approval. You click “approve” which triggers automatic order placement at the printing house (the design in PDF format is automatically sent to the supplier).

PDF Generator 2.0 – app upgrade


The upgrade of the current app version (1.0) is in progress, so PDF Generator 2.0 expected to open Q2 will offer a range of enhancements.

In version 2.0, the app will feature:

  • Multiple file sources
    Consolidate multiple files into a single document, hosting formats like PDF, MS Word, MS Excel, whose order you can modify file format by format,
  • Catalog items
    Incorporate variables from catalog items or record producers,
  • Dynamic header & footer
    Include dynamic content in header and footer,
  • Multiple objects
    Upload data from multiple objects (custom tables featuring a number of variables).

We constantly develop the app in terms of bug fixes and code optimization, at the same time working on its API. When the API is ready, you’ll be able to add PDF generator feature in every workflow or process in your organization. You won’t have to adjust any of your processes, the app will be easily adjusted to each of your processes with just a few additional lines of code.

PDF generator requirements


The installation of our PDF Generator requires:

  • ServiceNow instance,
  • Host with Windows operating system and MS Office apps installed on this host.
Download PDF Generator 1.0 Discuss your PDF needs

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