ServiceNow Fundamentals & Advanced Administration

In all industries, Continuous Improvement is vital, and it’s no different with Enterprise Management & ServiceNow.

SN is a fantastic platform, which provides huge value to your organisation, but it’s important that your users and admins know how to use the system and can get the most from its potential. That’s what you get with SPOC’s ServiceNow training.

 

ServiceNow Training

Even if you already have skills on the platform, where can they be improved? How can you provide extra value to the organisation?

SPOC cater for all levels of experience and abilities, with dedicated trainings for administrators, developers and even system users. The ServiceNow training is also complemented with ITIL and ISO 20000 courses.

ITIL Foundation

No upcomming trainings.

During the 2-day training we discuss the basics of IT service management in line with the best practices described in ITIL. The aim of the course is to know and understand the most important concepts, principles and assumptions associated with the process model lifecycle management services. The training prepares participants to pass the exam and get an official certificate ITIL Foundation.

ServiceNow Advanced System Administration

The next training: 2018-09-18, Warsaw

The course teaches attendees about administering a ServiceNow system, finetuning features based on organizational needs, and how to improve the user experience. This twoday course provides handson practice for implementing new workflows, creating Access Controls, and changing system settings.

ServiceNow Fundamentals

The next training: 2018-09-11, Warsaw

ServiceNow Fundamentals was designed for users with various organizational roles who are expected to work within the ServiceNow platform. During this 3-day interactive training course attendees will learn about the ServiceNow user interface, receive a summary of the database schema, understand uses for commonly accessed applications, and be introduced to advanced features and functionality, such as scripting and application development.

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